Privacy Policy
Last updated: January 2025 · In compliance with UK GDPR and the Data Protection Act 2018
YourHealthXpert (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy explains how we collect and use personal data in accordance with UK GDPR and the Data Protection Act 2018.
1. Who We Are
YourHealthXpert is a UK-based health information website operating at yourhealthxpert.com. We are the data controller responsible for your personal data. Contact us at: privacy@yourhealthxpert.com
2. Data We Collect
We may collect the following personal data:
- Contact data: Name and email address if you contact us or subscribe to our newsletter
- Usage data: IP address, browser type, pages visited, time on site (collected via analytics tools)
- Cookie data: See our Cookie Policy for full details
We do not collect or process any special category (sensitive) personal data, including health data you might enter into any on-site forms.
3. How We Use Your Data
We use personal data to:
- Respond to enquiries and provide customer support
- Send newsletters (only with your consent)
- Analyse website usage to improve our service (legitimate interests)
- Comply with legal obligations
4. Legal Basis for Processing
We process your personal data on the following legal bases under UK GDPR Article 6: Consent (e.g. newsletter sign-up), Legitimate Interests (e.g. analytics to improve the site), and Legal Obligation (e.g. responding to regulatory requirements).
5. Cookies
Our website uses cookies. You can manage your cookie preferences through our cookie consent banner. For full details, see our Cookie Policy.
6. Third-Party Services
We may use third-party services including Google Analytics (analytics) and email service providers for newsletters. These providers have their own privacy policies and may process your data in their capacity as data processors. We have data processing agreements in place with these providers.
7. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected. Contact enquiries are retained for up to 2 years. Newsletter subscriptions are retained until you unsubscribe. Analytics data is retained in accordance with the provider’s data retention settings.
8. Your Rights Under UK GDPR
Under UK GDPR, you have the right to:
- Access — request a copy of your personal data
- Rectification — correct inaccurate data
- Erasure — request deletion of your data (“right to be forgotten”)
- Portability — receive your data in a structured, machine-readable format
- Object — object to processing based on legitimate interests
- Withdraw consent — at any time, where processing is based on consent
To exercise any of these rights, email us at privacy@yourhealthxpert.com. We will respond within 30 days.
9. Complaints
If you have concerns about how we handle your data, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at ico.org.uk or by calling 0303 123 1113.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes by posting a notice on our website. The “last updated” date at the top of this page indicates when it was most recently revised.
Advertising — Google AdSense
YourHealthXpert uses Google AdSense to display advertisements on this website. Google AdSense is a service operated by Google LLC that serves personalised and non-personalised ads based on your browsing behaviour and interests.
Google AdSense uses cookies (including the DoubleClick cookie) to serve ads based on your prior visits to this website and other websites. You can opt out of personalised advertising by visiting Google Ads Settings, or you can opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.
In the UK and EEA, we obtain consent through our cookie consent banner before serving personalised advertising. Non-personalised ads may be served to users who do not consent to personalised advertising.
For more information on how Google uses data collected via advertising cookies, visit: How Google uses data when you use our partners’ sites or apps.
Third-Party Advertising Partners
Third-party vendors, including Google, may use cookies to serve ads based on your prior visits to this and other websites. You may opt out of personalised advertising by visiting aboutads.info or the Network Advertising Initiative opt-out page.